Content marketing has caused a transformation in the way businesses interact with their customers. As social media is on the rise, every business, brand, including accounting firms with qualified accountants have to be more engaging to become closer to their clients. This has to be done if they want the trust and loyalty of their customers in return. Just broadcasting your advertisement messages is not the only available strategy. Depending on ads alone is not even advisable when you have clients who have made efforts to add you to their social circle. Today’s business requires more than just broadcasting advertising messages. It’s of utmost importance to give out advice, information, and engaging stories that will be of great interest to your clients. The importance of content marketing cannot be overlooked because of it resulting benefits in company accounts.
Here are some important reasons for content marketing:
It makes your product or service an authority
when you deliver quality content regularly, it makes your brand an authority in your industry. Also, accountants and accounting firms that deliver value adding content regarding their services make their brand an authority to their clients. Being an authority is of great importance as it builds trust with your clients and customers. Trust is something that makes your customers purchase your product or service instead of your competitor’s.
It creates a community of loyal clients and customers
Giving out information that is free and useful will create a highly connected community of customers that are loyal to the product or service that they have decided to follow. By providing valuable content for your community of customers who follow you, you offer them more reasons to invest their time and money in your product or service.
You get to know your clients
When you deliver content via social media, it creates room for feedback. This means your customers’ perception of your products and services can be gauged and you will get to know their demographic and needs better. When content is at its possible best, it can inspire allegiance, thoughts, discussions and get everyone talking.
Content adds Value
There is a business rule that implies that irrespective of the kind of business you are involved in, you have to be competitive by being a publisher. People expect your website, your business and your ambassadors (managers, hired freelancers, staff or even customers) to entertain and deliver insight. People want to constantly visit your social networks and your website because they get something beneficial and worthwhile from experience. And this in return increases your company reputation and also boost your company accounts. Posting amusing pictures, making short videos, delivering helpful and handy guides will make customers return to your website as a routine.